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Fill service desk form via API

Albert Ashkhatoyan
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June 19, 2024

 

I have a form that automatically creates an issue in JSM. i would like to automate the form filling process via my n8n instance or custom api calls, and i have no idea how to go about it or if it is possible.

i am to fetch new records from a DB and use it to fill a form which creates a jira ticket with the form attached.

I have checked Jira API documentation but no luck 

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Bruna Silva
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 21, 2024

Hello @Albert Ashkhatoyan,

Thank you for reaching out to Atlassian Community!

In order to create requests in Jira Service Management via API, you can use the endpoint described in the document below:

If you have any other questions regarding this matter, please let us know.

Regards,
Bruna

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