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Export Customer Portal Templates from Service Desk project to a new Service Desk project?

Pattie Berghof
Pattie Berghof August 11, 2017

I created my customer portal templates in JIRA Service Desk before the upgrade in January.  I created a new Service Desk project to get the new functionality.  How do I get all my customer portal templates into the new project.

I've searched the documentation and this site and nothing I've found seems to cover just the portal.   If I do a back up and restore will the new project be upgraded to include the additional workflows?

Thank you for your suggestions and help.

Pattie Berghof

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Mirek
Mirek
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May 30, 2024

Hi, 

I am afraid that is is not easily possible because there is no copy configuration option implemented

https://jira.atlassian.com/browse/JSDSERVER-5649

https://jira.atlassian.com/browse/JSDCLOUD-2741

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