Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,560,241
Community Members
 
Community Events
185
Community Groups

Enable customer to view all issues

Dear JIRA users

One of my customer aims to view all issues created internally by my own team. Does someone know how to set-up this functionality in JIRA SERVICE DESK ?

Regards

Ghislain 

3 comments

Chethan GR
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Aug 26, 2019

As the customer doesn't have licence, you can share those issues with the customer and he can see all the issues that are shared with him.

Like chethan_gr likes this

Hello Chethan,

you mean “ you can” or “ you cannot”?

Chethan GR
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Aug 26, 2019

You can

Like chethan_gr likes this
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 26, 2019

If the customer wants to see all issues then you can add them as a Request Participant for all issues associated with their organization. You can do this using Automation. You might also research how Organizations work in JSD depending on your requirements and situation. They will be able to see these issues via the Portal.

I tried many times without success....can we have a phone call? 

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events