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Dear JIRA users
One of my customer aims to view all issues created internally by my own team. Does someone know how to set-up this functionality in JIRA SERVICE DESK ?
Regards
Ghislain
If the customer wants to see all issues then you can add them as a Request Participant for all issues associated with their organization. You can do this using Automation. You might also research how Organizations work in JSD depending on your requirements and situation. They will be able to see these issues via the Portal.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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