We use JIRA Service Management to allow our clients to open change requests and report software bugs. Developers then use these client reports to make code changes which are then tested and deployed.
How do we enable the "Deployments" feature seen in software projects within a service desk project so we can see when fixes/changes were deployed at a glance? (we can see it on an individual issue)
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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