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Embed video tutorials in the Knowledge Base

Will_y_ De Vos March 17, 2022

Hi community,

We are implementing more and more the knowledge base in our communication with our customers.

I cannot find what I'm looking for but I'm pretty sure what I ask is pretty standard, therefore this channel.

How can we embed, in our KB (Confluence) a video (most of the times screenrecording) so that our customers don't need to leave the space to play that video. 

So the player is included.

Suggestions how to easily accomplish this? iframe? other player embedding code?

Thanks in advance,

Best regards,

Will

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Answer accepted
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 17, 2022

Hi @Will_y_ De Vos ,

you can add a video in a knowledge base article using multimedia macro.

Please take a look to the following guide https://support.atlassian.com/confluence-cloud/docs/insert-the-multimedia-macro/

Hope this helps,

Fabio

Will_y_ De Vos March 17, 2022

Thanks Fabio

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2022

you're welcome @Will_y_ De Vos 

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