Looking for a replacement for the ELEVATOR (Server) Add-on
There is no cloud version . I'm looking for a replacement. Currently found HONCHO. Appears to be pretty new and not sure on how well it works.
I'd appreciate any feedback
Welcome to the community. In regards to HONCHO add-on, it is always our standards looking at vendor's longevity/history to determine if one should try out the add-on. This add-on may be an excellent tool, but there is not information/history in regards to this add-on from the marketplace to make a suggestion/input.
In regards to replacement of your existing add-on, you should take a look at Automation for Jira (it is an out-of-the-box add-on from Atlassian - Free) to establish rules to trigger issue assignment based on your specific criteria when issue is created. The drawback of this workaround is that assignee is hardcoded in the rules. It is an excellent functionality for any Jira/JSM cloud implementation and powerful to perform activities automatically.
Here is a link on Automation for Jira for your reference - https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
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