We had a problem with SLAs, not all issues that supposed to have SLA had them. We couldn't find a pattern for that but "Update" button for SLAs was still active. I've recreated the SLA and after recalculation connected with this new, recreated SLA the button disappeared. I can observe that all issues that should have this SLA running have it.
My questions is what with the issues that should have had the SLA but hadn't and shouldn't have it running any more (should be met or breached). Should such issues have it recalculated or they will stay without SLA?
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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