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Deny access to a user's home page jira and force acces to service desk page.

Eric Soria
Eric Soria
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January 13, 2014

In my organization we need our customers to access the service desk but can't access the internal jira instance. it's possible?

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shihab
shihab
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2014

Hi Eric,

There is also an open feature request for what you've described. The Service Desk team is looking in to how best to implement this sort of restriction.

https://jira.atlassian.com/browse/JSD-62

I encourage you to vote on the issue and watch it for updates.

Cheers,

-Shihab

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Peter Van de Voorde
Peter Van de Voorde
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January 13, 2014

Hi Eric,

If you are using a proxy you could see if you could simply redirect all requests for the JIRA Dashboard to the Service Desk.

I don't think it's possible in JIRA.

Best regards,

Peter

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