Deleting a queue in Service Desk

[Gary Thompson]

At the moment I have queues in our Service Desk that we are not using e.g. 'General IT support' and 'Faults & outages' and some others. I doubt that we will ever use them so I would like to delete them but can't see anywhere where this could be done.

Any help is appreciated, thanks.

[Gary Thompson · Accepted solution]

Hover over the queue name, click on the down-arrow that appears, select 'Delete'.

[Bill Zimmerman]

No down arrow appears on my queues.