Customer accounts

[Kevin Decker]

Is there a way to receive a notification when a customer creates an account? Obviously we can tell if an account has been created if we see who has sent in an email but I mean this more for those that signup for an account at the portal login screen.

[Susan Ostreicher · Accepted solution]

Hi Kevin, 

We don't have this enabled for our site, but according to the Cloud documentation, you can choose whether administrators should receive an email when a new account is created:

https://confluence.atlassian.com/cloud/enable-self-sign-up-744721636.html

It's not clear from the documentation whether the same is true for the Server version...

https://confluence.atlassian.com/servicedesk025/configuring-public-signup-754977408.html

[Kevin Decker]

Hi Susan, 

Thank you for the help! It doesn't appear that this is an option in the Server version right now.