Create
cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Sign up Log in

Creator field not showing on issue view

Alex Ziegltrum July 24, 2023

Hey πŸ‘‹

for some use cases, we need to have the creator of an issue beside the reporter information.

I added the field to the request type view in the context section, but it is not shown at all on the issue itself.

When trying to add the creator field to the view screen of the issue, it is not in the list at all.

What is the correct way, to get the creator information on to the issue view?

As always thanks for any help 😊

Cheers, Alex

2 answers

2 accepted

4 votes
Answer accepted
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2023

Hi @Alex Ziegltrum ,

We cannot display "Creator" field  in issue view. Already there is an suggestion request. You can vote and watch for the updates.

https://jira.atlassian.com/browse/JRACLOUD-60281

Workaround:

Create a single user custom field and add in required issue type screens. 
Create project automation as below 
      Issue created --> Edit issue --> select Custom field created and copy value from Creator. 

image.png 

Please note: I have used Approver2 field as an example. 

Alex Ziegltrum July 24, 2023

πŸ‘

Thank you @rilwan 

Like β€’ John Funk likes this
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2023

:)

Dovydas Liegus
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 29, 2024

Hello, any ideas, why I have no such option? :)

image_20240129170704.png

It is added to screens, etc., but for some reason I cannot choose Creator field.

If I choose any of the Copy fields, it does not open any dialog to choose from either.

--

EDIT:

Found it why. It has COPY setting:

image_20240129181017.png

Somehow I've never noticed it before.

Leaving this message, as I think it might be helpful for others.

Like β€’ Rilwan Ahmed likes this
1 vote
Answer accepted
Milad Salmani
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 15, 2024

As an alternative solution, you can easily create a custom field of single user picker type and add this field  in to the create, view or edit of the desired  issue type.

Screenshot 2024-05-15 123646.jpg

For example, I add issue "creator field" 

This is how your problem will be solved like ours:

Screenshot 2024-05-15 123823.jpg

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events