Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

'Create' button does not respond

Luu Thi Thanh _FHN_FHS_
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 21, 2023

From this morning, I can not create ticket . when clicking on Create button, it does not response. Have tried Incognito mode and clear cache, disable all extensions but nothing works :( 

Pls help :( 

This is reponse tab when clicking Create button

Annotation 2023-05-22 112205.png

1 answer

1 vote
Joseph Chung Yin
Community Champion
May 21, 2023

@Luu Thi Thanh _FHN_FHS_ -

Welcome to the community.  As you already taken the necessary steps to ensure your browser client is not the issue.  You will need to contact Atlassian Support (https://support.atlassian.com) for further assistance to determine the possible cause on why the Create button is not responding.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events