Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Condition for changing the status to resolved

Sławomir Jałoszyński
Sławomir Jałoszyński January 24, 2024

How can I set a rule that allows change transition status from in progress to done with the obligation filled issue field "customer"? Should I configure it in workflow? Which condition should I use?


Answer
Watch
Like Be the first to like this
280 views

1 answer

1 accepted

2 votes
Answer accepted
Fazila Ashraf
Fazila Ashraf
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 24, 2024

Hi @Sławomir Jałoszyński 

Welcome to community!

Yes, the requirement is possible through workflow change. You can add the field required validator. More info in https://confluence.atlassian.com/jirakb/how-to-make-a-field-required-before-closing-the-issue-1236928291.html

View More Comments
Sławomir Jałoszyński
Sławomir Jałoszyński January 24, 2024

Thank you for the tip. It was simpler than I expected. Have a nice day :)

Like • Fazila Ashraf likes this
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

    See all events