nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Coding/Scriptrunner question

Greetings,

Coding isn’t my strength. I need to be able to create an automated outbound email that will pull the reporters name from the ticket that triggers the email and also pull the clients name from the created ticket. Can/Would scriptrunner help me with this?

Accepted answers

Marko Blagus_s5ys8f

Hello Shawn,

Do you need to use issue reporter and client's name in that email?

Best regards,

Marko Blagus

All comments

Marko Blagus_s5ys8f

Hello Shawn,

Do you need to use issue reporter and client's name in that email?

Best regards,

Marko Blagus

Hello Marko,

yes, I do from the original created issue ticket.

Marko Blagus_s5ys8f

Hey Shawn,

You can do it with jira automation and smart values than, did you try it?

Best regards,

Marko Blagus

Hey Marko,

I'l try it this moirning and klet you know how it goes. I've never used smart values before. I;m kinda new to jira. Thanks for your help!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management