Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Change customer/portal only customer email address

Ben Pentz
Ben Pentz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 13, 2018

I am unable to find a way to change the email address for a customer.   These are portal only customers.  When they log in and click on their profile button they do not see the option to change it and neither do I when logged in as an administrator.

Answer
Watch
Like Be the first to like this
1349 views

1 answer

0 votes
Mirek
Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
March 13, 2018

If you are using Cloud (as I suspect) you are probably facing this - https://jira.atlassian.com/browse/JSDCLOUD-5746 so it is not yet implemented. For Server you should be able to change the email address simply by going to User Management

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events