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Cannot set assignee due to inactive user in 1 project

I have been using automation quite some time now and one of the rules sets the assignee. I recently created a new project and made an automation rule to set the assignee. It worked for a couple of days but now suddenly I get errors in the auditlog saying that the assignee can not be set due to inactive user. In other projects I use simular rules with the same assignee and that still works fine. How is that possible?

Kind regards,

Pascal Geusen

1 answer

0 votes

Hi @Pascal Geusen,

Does it work if you assign the issue manually to the same user?

Hi @Manon Soubies-Camy ,

Yes. I can manually set the assignee to the same user. In this case I have set all the automation rules to me (Global Administrator).

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