Can we use both SAML SSO with username and password for Portal-Only

Question

I have seen SO many articles about this but can't find any that definitively say that SSO Portal-Only customers (who are using emails with our company domain) and Portal-Only users who work elsewhere (and have Gmail, etc. email domains) can both access a login portal but will go down separate paths for authentication (SSO or password) based on the domain name.

This link is from 2018 (so pre- Portal SSO) but ask the question I am also asking.

If this is possible, is there documentation to tell us how to set it up? We are looking to do a hybrid SSO/password setup for our teams.

Thanks!

Dave Rosenlund _Trundl_ · Answer

Apologies in advance, @MJCorcoran. I am no expert in this area.

However, I wonder if this article by Atlassian's @Benjamin Paton, who is an expert, might help.

Upcoming SSO capabilities for external customers in Jira Service Management

I hope it does,

-dave