Automation 1: Is manually triggered by jira-servicedesk-users and since we exceeded the limit (65) of components we have to create a new automation
For the new automation, can this be triggered when Automation 1 runs (w/o) manually triggering Automation 2?
I enable Allow rule trigger but it's not working
What you need to ensure is that the rule 1 action (execution) creates the necessary event triggering your rule 2 event. However, If your rule 2 is trigger using the Manually trigger event, then it will not work regardless if you check the checkbox or not. In other word, your rule 2 cannot be trigger using "Manual trigger" event.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
Thanks for the update! I hope they increase the add components limit to at least 100 :)
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Hi, @Christopher Rampola !
As an alternative, you can try out Business Process Manager add-on, developed by my team.
It allows to make 3 types of starting issues:
Also, you can set your processes into BPM and connect it with Jira Automation
So, you`ll avoid limits.
Here is an example of procedures creation in my team
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