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CSAT

Swapna Veer
Swapna Veer Jun 21, 2018

HI team,

 

I enabled CSAT, but unable to modify the content as mentioned in the below link. Would like to know if this is something to do with the Jira Permissions?

https://confluence.atlassian.com/servicedeskcloud/collecting-customer-satisfaction-csat-feedback-790791332.html

Thanks

 

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Moses Thomas
Moses Thomas
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Jun 22, 2018 • edited

@Swapna Veerif you are  project administrator  you  should be able to  set  CSAT  as stated in the documentation. please make sure that  you  are project  admin.

 

Best!

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Swapna Veer
Swapna Veer Jul 02, 2018

Thank you for your response, Moses. I am the Project Admin, but for some reasons, I am unable to customize the CSAT content as mentioned in the documentation.

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