You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
If an issue stay more than one day on completed, automatically move to closed.
We wait from customer to move issues to closed. And if they do not we want to it with automation.
Is there any solution?
Yes, you can create an automation rule that closes issues automatically.
See this example:
This rule runs every day at 7 AM and checks if the issue in status Resolved or Cancelled
Then it validates that the found issues are not updated in the last 14 days.
If this complies the issue will transition to the Closed status.
You can use this example and adjust it to your own requirements