I am currently trying to attach an image to an email Template on Jira Service Desk, Jira being in version 8.5.5, and I really can't manage to do it. Where should I host the image to be able to use it in my templates ?
You could add it into the HTML like so:
<div style="text-align: center; margin-top: 40px;">
<img src="https://www.example.com/images/ca-logo-blue.png" style="height: auto; border: none; border-collapse: collapse; border-width: 0; font-family: helvetica, arial, Verdana, sans-serif;font-size: 14px; outline: none;" alt="ClearAccept" />
So the '<a href="https://example.com">' sends the user to a web link if they click the image.
The ' <img src="https://www.example.com/images/ca-logo-blue.png"' will fetch the image from a source hosted on the web.
Thanks for your answer,
I tried using a base64 encoded image because the image is not currently hosted, but I can't seem to find the way to swap the Template to HTML from the base content style that you see below. If I use html in this, it will just show it as full text.
Do you know how to change that ? And would the base64 encoding be the solution you advise for ?
Thanks for your help.
Hello @support for vo,
Thank you for reaching out to Community!
Allow me to step in to share with you that you can edit the HTML/CSS of the customer notifications by clicking on Edit templates.
Go to Project settings > Customer notifications > Edit templates.
For more information, please check the documentation below:
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