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Add email attachments to closed Service Desk issues

kurtinge
kurtinge
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November 9, 2014

Is it possible to enable Service Desk uses to add attachments through mail when the issue is closed?

Right now only the email is added as a comment to the issue, and there is also added a text saying "Failed to add the following attachment to this issue because file attachments are disabled for the system.".
This only occus if it is a issue that is closed. For all new issues and open issues everything is working as expected.

We are using JIRA listeners to repoen the issue when a comment is added.

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Paul Marshall
Paul Marshall August 11, 2016

I would also like an option to change this. For people who don't have a public facing JIRA instance this is less of a risk.

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Roy Andre Tolle1
Roy Andre Tollefsen
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November 23, 2015

Any updates here Atlassian?

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