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Add Transition Screen for Approve or Decline using approval function on Agents View

If Issue are disapproved by approvers require a note or remarks why issue is declined

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Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 25, 2022

Hi @DevCTL_JFTenorio 

This is a default function of JSM.

You can set a  certain status to have an approval stage and select who can/needs to approve

Hi @Dirk Ronsmans 
I need Transition screen to popup when approvers chooses Approve or Declined


Like Mohamed Saad Taha likes this

Is there any hope to do this ??

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