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Add Transition Screen for Approve or Decline using approval function on Agents View

DevCTL_JFTenorio
DevCTL_JFTenorio Apr 25, 2022

If Issue are disapproved by approvers require a note or remarks why issue is declined

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Dirk Ronsmans
Dirk Ronsmans
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Apr 25, 2022

Hi @DevCTL_JFTenorio 

This is a default function of JSM.

https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/

You can set a  certain status to have an approval stage and select who can/needs to approve

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DevCTL_JFTenorio
DevCTL_JFTenorio Apr 25, 2022

Hi @Dirk Ronsmans 
I need Transition screen to popup when approvers chooses Approve or Declined

thanks

Like • Mohamed Saad Taha likes this
Mohamed Saad Taha
Mohamed Saad Taha Oct 18, 2023

Is there any hope to do this ??

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