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Add Transition Screen for Approve or Decline using approval function on Agents View

DevCTL_JFTenorio April 25, 2022

If Issue are disapproved by approvers require a note or remarks why issue is declined

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Dirk Ronsmans
Community Leader
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April 25, 2022

Hi @DevCTL_JFTenorio 

This is a default function of JSM.

https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/

You can set a  certain status to have an approval stage and select who can/needs to approve

DevCTL_JFTenorio April 25, 2022

Hi @Dirk Ronsmans 
I need Transition screen to popup when approvers chooses Approve or Declined

thanks

Like Mohamed Saad Taha likes this
Mohamed Saad Taha
Contributor
October 18, 2023

Is there any hope to do this ??

Daniel Luevano January 22, 2024

There's hope...

Cast your vote and make your voice heard.

https://jira.atlassian.com/browse/JSDCLOUD-6989

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