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What's new in Jira Service Desk Server and Data Center 4.10

Hi Atlassian Community,

Alyssa here from the Product Marketing team at Atlassian writing to you with the latest from our most recent release, Jira Service Desk Server and Data Center 4.10 (full release notes here). Here are the highlights, all of which are shared with Jira Software Server and Data Center 8.10:

  • OAuth 2.0 - With Google and Microsoft planning to disable Basic Authentication, we're adding support for OAuth 2.0 to make sure you can still add your comments to Jira Service Desk tickets and create issues using email. 

  • User anonymization (GDPR) improvements - We have extended the scope of anonymization to help you stay compliant with GDPR.

  • More insight into your custom fields (Data Center) - We've added the Custom field indexing page to show you the top 10 fields that take the longest to index allowing you to analyze your instance and take action. This is especially helpful in enterprise environments as custom fields can sometimes be challenging at scale. 

  • Stale nodes automatically removed (Data Center) - We've introduced automation to your cluster maintenance. Now, after two days of a node reporting no heartbeat, it's automatically moved offline, and after two days of remaining in the offline state, it's automatically removed from the cluster.

Read the release notes to learn more and plan for your upgrade.


Thanks for reading,



1 comment

M Amine
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 28, 2020

Great. We were waiting for the GDRP improvement.


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