Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What's new in Jira Service Desk Server and Data Center 4.10

Hi Atlassian Community,

Alyssa here from the Product Marketing team at Atlassian writing to you with the latest from our most recent release, Jira Service Desk Server and Data Center 4.10 (full release notes here). Here are the highlights, all of which are shared with Jira Software Server and Data Center 8.10:

  • OAuth 2.0 - With Google and Microsoft planning to disable Basic Authentication, we're adding support for OAuth 2.0 to make sure you can still add your comments to Jira Service Desk tickets and create issues using email. 

  • User anonymization (GDPR) improvements - We have extended the scope of anonymization to help you stay compliant with GDPR.

  • More insight into your custom fields (Data Center) - We've added the Custom field indexing page to show you the top 10 fields that take the longest to index allowing you to analyze your instance and take action. This is especially helpful in enterprise environments as custom fields can sometimes be challenging at scale. 

  • Stale nodes automatically removed (Data Center) - We've introduced automation to your cluster maintenance. Now, after two days of a node reporting no heartbeat, it's automatically moved offline, and after two days of remaining in the offline state, it's automatically removed from the cluster.

Read the release notes to learn more and plan for your upgrade.


Thanks for reading,



1 comment

Mohammed Amine Community Leader Sep 28, 2020

Great. We were waiting for the GDRP improvement.


Log in or Sign up to comment
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

840 views 28 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you