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Getting Assets up to 3 million objects - join the EAP!

Hello Atlassian Community,

We're excited to announce a new early access program (EAP) for Assets in Jira Service Management. Our goal with this EAP is to increase the scalability of Assets to store up to 3 million objects, while maintaining the current user experience you've come to expect from our products.

As we work on optimizing our codebase to achieve this level of scalability, we understand the importance of getting it right. That's where you come in! We are looking for volunteer sites to help us test and validate these improvements, ensuring that they work reliably and efficiently.

Who we're looking for:

  • Jira Service Management Premium or Enterprise users with a requirement (or a desire) to store more than 1 million objects in Assets for Jira Service Management.

  • Users who are willing to engage with us and provide feedback on their experiences with the EAP.

By participating in this Early Access Program, you'll have the opportunity to shape the future of Assets in Jira Service Management and help us create a more robust, scalable solution for all our users.

How to get involved:

If you meet the criteria mentioned above, we'd love to hear from you! Simply fill out this form to express your interest in participating in the EAP. After reviewing your submission, our team will get in touch with you to provide more information about the program and the next steps.

We understand that your time is valuable, so we truly appreciate your interest and willingness to help us improve Assets in Jira Service Management. Together, we can ensure that our product evolves to meet the growing needs of our users while maintaining the high-quality experience you've come to expect from Atlassian.

Thank you for your ongoing support, and we look forward to collaborating with you on this exciting journey!


Justin King
Product Manager, Jira Service Management


Richard Witherow
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 25, 2023

This looks like a great initiative and we'd like to be a part of it, but we're only a Premium customer.  Any chance this will open up past Enterprise customers?  We've already reached the 1 million mark and would love a chance to provide feedback.

Justin King
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 29, 2023

Hi @Richard Witherow

Thanks for you interest! I'd suggest filling out our signup form  and I'll reach out to you from there.

Justin King
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 24, 2024

Hello all! 

I wanted to let you know that we are now opening this EAP to Jira Service Management Premium customers as well. If you are a Premium customer that needs to store more than 1 million objects and did not apply in the past, please consider applying now! If you did apply in the past, no need to do so again. We will be revisiting those applications to reconsider them. 

All the best



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