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Populate fields via URL to help users to fill out the form

Hi,

i'm wondering if there's an option to add content to the JIRA Service Desk Customers 'Create Issue' Screen by simply adding e.g. "Summary=ASDF" or similar to the URL I link for a specific topic.

Here's an example of what i mean: Is there any way to modify the "Service Area" (cascaded custom field) via the URL?

image.png

Thanks and best regards

Thomas

 

1 answer

I know it's not an answer but I was looking for the same thing and found out there's an issue for that https://jira.atlassian.com/browse/JSDCLOUD-133 so if you find this question as well please go there and express your interest. Maybe it will be implemented by 2020 ;-)

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