Is there a way to notify a reporter on the issue created event in Service Desk when an issue is created via email and not through the customer portal? It is my understanding that Service Desk is intentionally silencing these emails according to how notifications work for Service Desk, but was wondering if there's another way out of the box that I can make this happen. I suppose I could create a webhook to be triggered on the post function on issue created, but figured I'd ask if there was an easier way first.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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