I want to add a few fields in the view ticket page like this: https://prnt.sc/gvzu5k
My customers pay per hour so it is important to make sure they see how much time is actually spent.
The fields are not known by the customer, the support team fills them after the ticket is examined and therefore it would be pointless to include them in the submit request page.
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
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