I want to add a few fields in the view ticket page like this: https://prnt.sc/gvzu5k
My customers pay per hour so it is important to make sure they see how much time is actually spent.
The fields are not known by the customer, the support team fills them after the ticket is examined and therefore it would be pointless to include them in the submit request page.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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