How do we edit the MI category when a ticket is closed?

I used to be able to do this before jira updated. I don't want to have to reopen the ticket in order to change the MI category. I need to adjust it when it is closed so that the MI is not affected. 

Any help is appreciated. 

Thank you. 

1 answer

1 accepted

0 vote
Alexey Matveev Community Champion Dec 12, 2017

Hello,
I think the problem is with workflow properties. Go to the workflow and see properties for the Closed status. I think there is the jira.issue.editable property which is set to false. You can either delete the property and publish the workflow. But in this case any user will be able to edit the issue. Or change the workflow property to something like this
jira.permission.edit.group=jira-administrators
In this case only users in the jira-administrators group will be able to edit the issue.
Just do not forget to publish your workflow after the changes are done.

Thank you for your help! I will try it now :) 

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