As of now if I respond to customers they will get an initial request to create an account. Is there a way I can include a link in the default customer notification template that adds a link for the customer to activate their account?
You can customize the notifications on your Service Desk Platform in the project settings and customer notifications.
Please find below URL link for the documentation Atlassian :
Arnold Godin [Valiantys]
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. Curious about the latest updates in the Jira Service Desk Server...
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