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Adding an "Log In" or "Activate Your Account" Link in the default response to the customer.

As of now if I respond to customers they will get an initial request to create an account. Is there a way I can include a link in the default customer notification template that adds a link for the customer to activate their account?



1 answer

Hello Patrick,

You can customize the notifications on your Service Desk Platform in the project settings and customer notifications.

Please find below URL link for the documentation Atlassian :


Arnold Godin [Valiantys]

Thanks, I've already consulted this page but I can't find anything pertaining to include a link to "activate your account" on this page.

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