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Labels Bug?

Kevin Arvey February 14, 2024

I am noticing in Jira Product Discovery that after I added initial label options for the Labels field that I now can no longer add more fields or delete existing fields. Is this a known limitation or are there instructions to adjust settings to allow for these basic changes? I can add options and edit options for some other fields but Labels is one I cannot.

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Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 14, 2024

Hello Kevin, 

Do you mean that you cannot add more labels via this panel? Screenshot 2024-02-14 at 19.13.14.png

If it's the case, it is an expected behaviour. Labels field works a bit differently than other select/multi-select fields. To create new options, you need to add them inline, directly from the idea or the list view 

Screenshot 2024-02-14 at 19.17.31.png

Please let me know if you can also not add new labels this way.
We are aware this behavior is not optimal, and we will explore how to improve label fields.



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Kevin Arvey February 26, 2024

@Hermance NDounga Thank you for the explanation! Yes, its inconvenient but workable as is. I just needed to know where to go. How do I edit existing Labels then too?

Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 27, 2024

You cannot edit the string of text of a label, you can only create new ones and delete old ones. 

When you click on the label option you can only edit its formatting. 

Tere Pile February 27, 2024

@Hermance NDounga I may need more coffee, so I'm clear - create in line, delete in line from an idea, but managing the field definitions (edit text, delete a label, or create new) is not an option at this time. correct?  (yuck)

As a use case note: we're 'moving items' and creating new ones, so lesson leaned, delete labels before moving at this point.  :) 

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karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 14, 2024

Hi @Kevin Arvey ,

Using  Colored Label Manager  you can define your labels, cleanup and organize them quickly with bulk powerful functionality .

media2 v2.png

More functionality that can help you get the job done.

1. Visualize your labels with at-a-glance quickness to save time and avoid mistake - Make your issues more colorful

2. Edit, rename merge and delete duplicate, misspelled or wrong labels without having to go through each issue



Karim from Atlassway Team

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Tere Pile February 14, 2024

noticed same this morning 

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