I know this is a known limitation. I'm just throwing my support behind Jira Product Discovery API integration with Deskpro. I would love to create a JPD idea directly from a Deskpro support ticket.
Hi Wendy!
Here is an API to create issues in Jira: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post
You can use it to create ideas in JPD, with some caveats like votes and reactions and formulas that are JPD specific, and not yet exposed via APIs.
Thank you!
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