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Is there a way to put this on the portal or iframe on a page for a customer view?

Zach Penska
Contributor
February 10, 2023

We would like our clients to be able to submit ideas without having a jira license other then the standard portal license (like with service desk).

 

It would be great for clients to see each-others ideas and upvote or be able to see them in their jira service desk portal. Is this available?

4 answers

4 votes
Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 15, 2023

Hi @Zach Penska 

We are currently working on the ability to share one or several views with users - outside sharing the full project. 

The first step in order to achieve this was to implement the concept of Creators (licensed in Jira Product Discovery) and Contributors (licensed in other products). 

For the moment contributors are able to vote, comment, & react on issues

In the future, Contributors will only be required to have an Atlassian account (so completely free, but still identifiable), and they will also be able to submit ideas :) 

Cheers Hermance

Regan Marshall February 15, 2023

Love the idea of having the contributors being from the entire company

Christian Happel
Contributor
June 30, 2024

Please make it possible to integrate Jira Product Discovery into the Jira service management portal.

 

1 vote
Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 10, 2023

This is a good idea! I wonder if there any integrations that could help set this up in Product Discovery: https://support.atlassian.com/jira-product-discovery/docs/integrate-with-other-products-and-apps/

1 vote
Abby Kiesling
Contributor
February 10, 2023

I had a related request to enable forms for PD.  This would allow us to send the link to whoever or link from a CTA on the website/in-app.  

1 vote
Zac Coleman February 10, 2023

+1 on this for me as well. The ability to display outside of JIRA would be great and is one of the biggest reasons I cannot use JPD now.

Zach Penska
Contributor
February 10, 2023

Same. 

Robert Lanckton
Contributor
February 16, 2023

Are you using something else with the feature at the moment. My CSMs would love to try something else out with that option.

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