How to recover roadmap field

Shani Yaacov Cohen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 20, 2023

I've deleted my roadmap how can it be recovered? 

2 answers

0 votes
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 22, 2023

Hi @Shani Yaacov Cohen , adding to what Hermance said: it depends on what you deleted: if it's the field, then what Hermance said, but if it's the Roadmap view from the left sidebar then you just need to recreate the view (+ Create view, then configure the views' filter/sort/group by, etc.)

Deleting a view doesn't have any impact on the idea's values, so as long as the configuration of the view is the same, the ideas will show in the right spot and with the right field values immediately after you've done that. 

0 votes
Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 20, 2023

Hello Shani, 

Unfortunately at the moment, there is no possibility to restore a field once it's deleted. 

You'd need to recreate the field, and eventually go in the history tab of each idea to know what value was assigned to this field. 

Screenshot 2023-12-20 at 17.48.18.png

 

If you have a large number of ideas and if you (or the Jira admin in your site) are taking regular back ups of the site, I'd recommend restoring the last backup in a dummy site (not your production site, as it would replace all projects).
Then you can access the backup of the project and find back the field and its value. Then it's still a manual process to recreate the values, but you'll save a lot of time not having to search in all idea history. 

Best, 

Hermance

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events