How do I create a role that can work on tickets but can not work on views

[Jennifer Chang]

I created a new role and the setting is as below, setting is: it can work on tickets but it can not work on views.

but when I assigned someone this role, it can not work as the expectation, people still can manage view even the new role I didn't select work on views.

Is there anyone has the experience how to set up the role that customize to separate work on ideas and work on views.

Thank you!!! 

[Hermance NDounga]

Hi Jennifer, 

We think you're experiencing a bug we have at the moment, we are on it. 

Best Regards,
Hermance
Product Manager @ Jira Product Discovery

[Jennifer Chang]

Hi @Hermance NDounga 

ya I think so! Thanks for your effort and hope it will resolve soon.

Nice day!

Jennifer

[Jennifer Chang]

Hi@Hermance NDounga 

May I know how the status of this bug fix ? thank you!

[Hermance NDounga]

Hey Jennifer

The bug has been fixed in August, if you are still experiencing this then it's not related, please raise a ticket to support so our support team can check your site - please click on "give feedback" in the left navigation and select "Get help from the support team" 

Cheers,

Hermance

[YY Brother]

Hi @Jennifer Chang 

I think you're tryingto address the pinpoint: you don't want to any creator to edit the Views. I have the same requirement when I provide services to my customers.

For your question, please mak sure the below 3 things:
1.Make your JPD project NOT Open (e.g. Private or Limited）；

2.Make your customed role ONLY with Work on Ideas (you've done it);

3.Make the user with ONLY the customized role (delete Creator).

Hope it helps.

Thanks & Regards,

YY哥， Atlassian Solution Consultant

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[Jennifer Chang]

Hi @YY Brother 

Thanks for your reply!

Have a good day.

[YY Brother]

Resolved with the suggestion?

[Jennifer Chang]

Unfortunately, it's still cannot work as expected, and display the warning message as screenshot. Maybe it's a bug as Hermance mentioned. 

[YY Brother]

Have you done it?

3.Make the user with ONLY the customized role (delete Creator).

[Jennifer Chang]

Hi @YY Brother 

yes yes, now the setting is I only assigned one role.

I guess it's because it has conflict between the original creator role and contributor role, it's really confusing :(

[YY Brother]

Role 右侧的黄色感叹号只是警示，不影响什么。我这边使用上述方法，暂时没发现什么问题。