I'm trying to figure out the best way for us to first make JPD open for contribution to internal users and then external customers, with insights on existing "Initiatives" or by submitting Ideas to contribute to future initiatives.
I saw Atlassian videos where internal stakeholders use a Slack channel, and external are funneled through Service Management.
We don't use Slack internally and I'm not sure we are ready to set up a Service Management process for Product Team.
Is this the only way?
1. Do you add all internal stakeholders as contributors (customer-facing teams, like sales and services)?
2. Do you handle it with a separate project in JPD for Ideas Funnel
3. Do you collect separately and then add insights manually?
I see there is something in the roadmap for insights, feedback, etc., but I need to set this up now, or the internal value of JPD will not be perceived. Any feedback on how to set up now and transition to the future capability?
