Description Field Formatting From Automation

[Matthew Morris]

Does the description field in Jira Product Discovery work with the Jira Text Formatting Notation that can be used in Jira proper? When I add an `h1.` or even some *bolding asterisks* they just show up as plaintext in the description.

Is there a way to format a description if it's coming in through an integration or automation?

For context, I've set up a Slack workflow to create an Idea. Everything is coming over great with the exception of the description not formatting. I've tried to add the Jira text formatting notation to the description but it only comes over as plaintext.

Thanks for all the help!

[Walter Buggenhout · Accepted solution]

Hi @Matthew Morris and welcome to the Community!

Jira cloud's editor has evolved quite a while ago and does not support markdown anymore the way it did in the old editor and on the server platform.

There is a (long standing) request to bring back this capability that you can track here: JRACLOUD-72631 

For the specific examples you shared, you could try to use the following alternatives, as the editor is still capable of replacing (different) into text styles:

# Heading 1

## Heading 2

**bold**

For a more extensive list of markdown syntax you might still be able to use, see this support article.

Hope this helps! 

[Matthew Morris]

Thank you for the reply! I did try both the `h1.` and the hashtag(s) for headers but neither worked. 

If I do an import in the cloud editor it can still handle some bits of the Jira notational version of markdown but sending it over through an integration or automation didn't seem to work. 

Bummer that it seems like this isn't going to be possible. Thanks for the link to the Jira ticket though!