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Contributor unable to create ideas in JPD

NAYANA February 26, 2024

According to the documentation a contributor must be able to create ideas and add insights. However, in our instance (using Free version) there is no option to create ideas for contributors. Is this a bug or an access configuration issue? 

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NAYANA March 5, 2024

Hi Nick,

 

Thank you for your response. I was able to figure it out. There is a setting to enable creating ideas for contributors that needed to be toggled ON.

 

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Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2024

Hi @NAYANA ,

This other Community post might help with enabling your contributors to create ideas:

Letting contributors create ideas in a Jira Product Discovery project

 

As well this doc; Add a user as a contributor - which outlines how a user is considered a contributor:

Contributors must meet one of the following criteria:

  • Have product access to Jira Software, Jira Service Management or Jira Work Management.

  • Be a member of the contributors group*

*and how to add the contributors group within your instance if it does not already exist:

  1. On the upper right of the navigation bar, select> Products, and then on the left sidebar, select Access under Jira Product Discovery.

  2. Enable the contributors group so the users can access Jira Product Discovery projects as contributors.

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