Can't find the Inserter / Extender Duplicates Filter option

[Škrlantová Nikola]

Hello,

I have the same problem that Amit describes here: Solved: Can't find the Inserter / Extender Duplicates Filt... (atlassian.com)

I am trying to set up a structure in cloud Jira where I only use these rules:

But I get some tasks duplicated. I see them both under the epic and on their own:

Kathryn replied to Amit's post that we can write to support@almworks.com and that maybe there is a JQL workaround, but this email is no longer working, so I am trying to ask for help here. Could you help me with JQL, please? 

Thank you in advance.

Nikola

[Stepan Kholodov _Tempo_]

Hello @Škrlantová Nikola 

The goal with the JQL approach is to exclude issues from the top level of the structure, that will later be duplicated by an Extend generator. So you can try to add to your current JQL query of the Insert generator a condition like this: ... AND parent is empty

This way the inserter will not add issues of Epics even if they match other conditions; but these issues will be added by the extender if their parent Epic is present in the structure.

I hope this helps. If you need further assistance or if you have other questions about Structure - please reach out to us directly at our support portal. The email address you mentioned indeed no longer in use, so please use the link.

Best regards,
Stepan
Tempo (the Structure app vendor)

[Škrlantová Nikola]

Hello @Stepan Kholodov _Tempo_ ,

thank you very much, that makes perfect sense, but unfortunately this condition does not work for me, because in my case the parent is never empty. Epic is linked to an initiative owned by someone else and I don't need to see it in my structure. So I can't use "and parent is empty".

Is there another way to not display duplicates using JQL? I really appreciate your help.

Best regards

Nikola