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Can't drag Ideas to move them

dangbingyao
dangbingyao May 31, 2022

Hi  Jira Product Discovery Team，I'm so confused why I can't drag Ideas to move them. I remember it used to work successfully.

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 31, 2022

Hi @dangbingyao , are you trying to do this in a list where you have a "group by"? If so it's a limitation we have currently but working on adding right now

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 31, 2022

Another potential issue is if you have a list which is sorted by a field (can't re-rank ideas when that's the case)

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quan
quan May 31, 2022

I'm running into this as well.  Might be a bug as this was working last week.  I don't have a sort field set in my list

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dangbingyao
dangbingyao May 31, 2022

I don't have a "group by" and a sort field set in my view.

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 01, 2022

OK thank you - we're investigating!

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Bill Sheboy
Bill Sheboy
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Jun 01, 2022

I believe this is the incident for this symptom on the status dashboard, which you may subscribe to and see progress:

https://jira-product-discovery.status.atlassian.com/incidents/s46gs94w58v9

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 02, 2022

The issue is now fixed, thank you!

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dangbingyao
dangbingyao Jun 02, 2022

Yes，it's working now. 

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