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Am I the only one with access issues to Jira Product Discovery?

Am I the only one with access issues to Jira Product Discovery?

Since earlier this week it seems the product has been pulled out. But all systems are operational according to the status page https://jira-product-discovery.status.atlassian.com/

Am I the only one encountering this issue? What is the ETA?

2 answers

0 votes

Hi Olivia, your instance was deactivated as we were unable to successfully bill you after the trial period, it seems like you don't have payment details on file. Please ask your site/billing admin to add these payment details and then reactivate Jira Product Discovery.

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Just adding to Rohan: your project and its configuration will all be right there once the admin work is done!

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0 votes

Hi Olivia! thank you for reaching out. What issues are you experiencing? are they still ongoing right now?

Cheers,

Amina

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Am I the only one with access issues to Jira Product Discovery?

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