Frequently asked questions - about the beta program (and pricing model post beta)

56 comments

v8lust February 27, 2023

I want to go back to whatever I had before, now that I clicked the Beta I don't recall what it used to be, but I want the "Release" button on the board.

v8lust March 14, 2023

@John McKiernan , when I try to switchswitch.png

I just comes back to Jira Product Discovery. I'm thinking the best course of action would be to delete both and start again, but I'm not sure how to do that, I don't see a delete option?

products.png

John McKiernan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2023

Hmm that doesn't seem right @v8lust 

When you use that app switcher to switch from Jira Product Discovery to Jira Work Management, it definitely shouldn't revert to JPD. May be worth putting a support ticket through to see if there is anything funky going on: https://www.atlassian.com/company/contact

You shouldn't need to delete either site but you can do so if needed in your 'manage subscriptions' section (assuming you are the admin for your site)

Manage subscriptions.png

v8lust March 15, 2023

Thank you very much, I deleted the Jira Product Discovery and it returned to Jira Work Management, so that is a good result.

 

Thanks again.

M Umair July 6, 2023

Hi everyone,

I have read the whole article and I realized that all the things are correct but if I want to get some more knowledge then what can I do?

John McKiernan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 6, 2023

Hey @M Umair 

Welcome to the community!

The best page for you to get started on the product itself is: https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Frequently-asked-questions-about-the-product-how-do-I/ba-p/2002378

And I would also recommend you watch the webinar we ran last week which will give you a great headstart: https://www.atlassian.com/webinars/software/get-started-jira-product-discovery

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