Your top questions about the Jira Cloud for Mac app

[Garry Taulu]

I am aware that iPad doesn’t use Catalyst. There are great apps that use custom controls that have managed to create a great Mac experience. One that comes to mind is Vectornator which manages to create great touch first experiences on iPhone and iPad and a great mouse and keyboard experience also on iPad but also on Mac. They were also one of the first adopters of  Catalyst. Here’s a reference to their old blog post about it https://www.linkedin.com/pulse/what-makes-great-mac-app-vladimir-danila 

[Liron]

@Rob Sammons - Hi and thanks for your comment. I just wanted to explain that the reason for this new discussion thread is that this one has threaded replies possible which makes it easier to respond and hold the conversation. Also we wanted to summarise the FAQs in one place for everyone's benefit. It is by no means a way for us to ignore anything said in the other blog. We are listening, and we are discussing everything raised here internally. None of this is easy for us and we are taking all of this to heart, honestly. I want to assure you of that. 

Thank you for your comments and feedback, it is why we have these community threads, to be able to discuss these things with you. I am confident we can find a solution that will bring the best outcome for all. 

[Irene]

Hi @guillaume_laurent & @Daniel Bergquist , if you haven't already, would love for you two to add a comment in the https://jira.atlassian.com/browse/JRACLOUD-78044 on your thoughts on Electron, or if you want to reiterate there that a native Mac app is still what you want to see. 

[Irene]

Hi @Gutte . Not at the moment. Since the Mac app shares the same codebase with our Jira iOS app, then that means also exposing our iOS app code. If there's a way that doesn't expose it, we can look into it more. 

[Liron]

Thanks all for shedding a light on this (excuse the pun ;) ). I'm going to take it to the team on dark mode to check and get back to you.

@[deleted] - I hear you about the compartmentalisation, definitely a valid problem we should assess. Thank you for raising it, we should have a think about the workarounds there.

[Daniel Bergquist]

@LironHe's talking about supporting this: https://blog.sethcorker.com/automatic-dark-mode-for-your-website/

[Thomas L Stanley]

...

[rjurgilas]

Unbelievable, that they have removed macOs version. This web interface so sluggish, slow, unresponsive. In one word just crap!!! 

When I am uncharge should Jira should be used or no. In the past years voting not to use JIRA. 

[Justin]

I'll repeat this here. The desktop app is still the only good way to get notifications, and it still works (for now).

If the native Mac desktop application ever stops working, Jira will lose critical functionality. Do not let this happen.

[MobilityStream]

Hi @Per Rundblom ,

We feel the same way. Maybe this changes your mind: https://apps.apple.com/us/app/mobility-for-jira-team/id898500641

Kind regards,

The Mobility Team

[Per Rundblom]

To me, one of the most important features on the Mac OS is Command-Tab. That's how I switch between Jira and the browser(s) where all the testing happens. With this update all the Jira stuff will be intermixed with testing, admin-pages, knowledge based application, everything else and easy switching between Jira and all the pages mentioned on the boards will be super frustrating.

This alone is a reason to consider switching to Trello, even though a lot of functionality will be lost. They have a Mac App.

[Justin]

The sad fact is that Atlassian has made it absolutely clear that they do not care about the user experience.

The only thing they do care about is checking more feature boxes so they can try to sell the software to people who never really use it but are fooled into thinking that "more features = more better". At the same time, the web UI has become so bloated and slow that it's almost unusable even on a high-end machine.

Nobody actually wants to use Atlassian products any more; if the users had their way Atlassian would go out of business within a few months. It's the fact that companies don't want to go through the trouble of moving away. Atlassian knows this and is taking full advantage of it to the detriment of the ones who are actually using the garbage.

TL;DR: Atlassian knows their product has failed, so they're trying to do everything they can to make it appeal to execs in order to try to sustain sales. Because if users could choose, Atlassian would have none.

[Chi]

Can someone pin this comment? Does Atlassian really think we users are daft? Completely ignoring, deflecting and misrepresenting feedback. Like seriously, are there humans working in this company or bots?

[Andrew Kao]

Any alternative you suggest?

We tried Linear, but its mobile PWA experience is terrible, and its API uses GraphQL which will take more investment to build our internal notification & pipeline system.

[Andrew Kao]

Trying to convince decision makers on Atlassian Team is waste of time.

After they went IPO, everything has changed.

Arrogant is what I consider the most suitable term for them.

Unfortunately, the truth is there are almost no competitors at the same enterprise-level that can make Atlassian back to its early stage, to make products and to serve customers in a honest way.

[David Springall]

Hi Scott,

This looks very promising!  

I've signed up for your beta.

Thanks

Dave

[Irene]

Hi @Tomáš Holenda , Not yet. We have found issues while testing it, some are similar issues we had with the Mac app unfortunately that requires quite some effort to resolve and maintain the fixes.  More thorough testing will be done, but we can't promise anything yet at the moment.

[Erik Pearson]

Yet anything is possible! 

[Marcelo Paredes]

if you wanted to, it's just removing the line and publishing again....

[Marcelo Paredes]

but then, Apple gives you all the tools to make your iOS/iPadOS app run on the Mac... not even needing to be an Apple Silicon-based Mac! There's no way to sweeten the bad news, they've decided to get out of the native Mac app because they had already a new electron-based project to replace it with some inferior quality, probably cheaper product just to follow the trend of going PWA at all costs some people insist in promoting.

[Will Wilson]

I would like to echo the comments from others that many companies have been removing currently solution before having any other solution in place or publicly planned.  

However, what I would like to suggest is a proper PWA app that is cross platform, Windows and Mac.  It was mentioned in this post and I would highly recommend that this happen sooner vs later.  Microsoft has this in place with Outlook for the Web and you can create a PWA directly from Edge for Windows or Mac.  So something like this would be a welcomed addition.

[Irene]

Thank you for your support for the Mac app so far @Fernando Rodriguez , know that it wasn't an easy decision to make. 

[Irene]

Sorry @Ovidijus Reipšlėger there is no way to remove this banner. Thank you for your support for the Mac app!

[Irene]

Hi @yat.to , please vote here for this to be added to web: https://jira.atlassian.com/browse/JRACLOUD-62163. Maybe also add in the comment how you have loved using this on the Mac app. Thanks.