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Is there an Outlook for Jira plugin available for Android

David Reynolds February 21, 2022

I am running the Outlook for Jira plugin in Windows but have not bee successful finding the similar plugin for Android.  Is there a plugin that will allow me to generate anew issue or add to an existing issue from email within Outlook (Android)?

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Vitalii Saienko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2022

Hi @David Reynolds

Welcome to the community!

You can use Jira Cloud for Outlook add-in which is developed and supported by Atlassian. Once you add it to your Outlook account, it should appear everywhere (Outlook WEB app, Outlook for Desktop, Outlook for Android).

This add-in will help you to create issues from Outlook and attach the original email to the issue, you can also send emails to existing issues, view issue details from Outlook, leave comments on issues, and many more.

David Reynolds February 21, 2022

I am using the Jira Cloud for Outlook add-in and do have the ribbon panel in Outlook for Desktop.  I do not see any Jira tools within the Outlook application (v4.2041.3) of my Android device.

Vitalii Saienko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2022

@David Reynolds it's quite hidden in Android. Here you can find documentation about how to use add-ins in Outlook for Android.

To access add-in on Android you need to open an email, click on the three-dots menu, and then swipe up to see all available actions (similar to a ribbon on Outlook desktop).

Here are a few screenshots:

jira-outlook-android-1.png

jira-outlook-android-2.png

jira-outlook-android-3.png

 

Let me know if this helps.

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David Reynolds February 21, 2022

@Vitalii Saienko thank you for the clarification.  I was very close but never thought to swipe up from the three dot selection within the email.  Swiping up does provide me access to various plug-ins.

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Vitalii Saienko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2022

I'm glad that it worked for you!

David Reynolds February 21, 2022

Now that I have found the "New Issue", "Add to Issue", and "Related Issues" buttons, I am not experiencing issues with the add to issue option.

When selecting the New Issue button, the application functions as expected.  When selecting the Add to Issue option, I see a blank white screen with the small blue spinning circle.

Screenshot 2022-02-21 101052.png

Vitalii Saienko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2022

@David Reynolds it seems like "New Issue", "Add to Issue", and "Related Issues" buttons are related to Outlook Email for Jira app. It's not our official app. Jira Cloud for Outlook is the one developed by Atlassian.

If you have any troubles with Outlook Email for Jira app (developed by Yasoon), please reach out to their support.

Patrick Schüßler _yasoon_
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February 22, 2022

Hi @David Reynolds 

@Vitalii Saienko  is right. It looks like this is our app. 

We will check this and get back to you asap.

Cheers, 

Patrick

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Patrick Schüßler _yasoon_
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 22, 2022

Hi @David Reynolds 

Unfortunately, we can't replicate the problem.

To solve this asap, please reach out to our support: yasoon Support - Jira Service Management (atlassian.net)

Thanks, 

Patrick

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