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base url

When I subscribed to Jira Agile (cloud based) I chose a name which became part of the URL (https://XXXXXX.atlassian.net/ where XXXXXX is the name I chose). This is the "Base URL" I think.

I now want to change that XXXXXX but retain all my projects, configurations, data etc etc Is that Possible?

Accepted answers

Nic Brough -Adaptavist-

You will need to export everything, buy a new subscription, and import it all on the new one.

See https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

All comments

Nic Brough -Adaptavist-

You will need to export everything, buy a new subscription, and import it all on the new one.

See https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

Thanks for the answer! But... yipes! That's a lot of work and I might drop something on the floor sad

Steve Behnke [D1

The site and project import is very consistent, I'd wager that you wouldn't have any issues. You could open a support issue with Atlassian for help or you could ask for more help here about the process.

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