When I subscribed to Jira Agile (cloud based) I chose a name which became part of the URL (https://XXXXXX.atlassian.net/ where XXXXXX is the name I chose).  This is the "Base URL" I think. 

I now want to change that XXXXXX but retain all my projects, configurations, data etc etc   Is that Possible?

1 answer

1 accepted

This widget could not be displayed.

You will need to export everything, buy a new subscription, and import it all on the new one.

See https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

Thanks for the answer!   But... yipes!  That's a lot of work and I might drop something on the floor sad

The site and project import is very consistent, I'd wager that you wouldn't have any issues. You could open a support issue with Atlassian for help or you could ask for more help here about the process.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

258 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you