When I subscribed to Jira Agile (cloud based) I chose a name which became part of the URL (https://XXXXXX.atlassian.net/ where XXXXXX is the name I chose).  This is the "Base URL" I think. 

I now want to change that XXXXXX but retain all my projects, configurations, data etc etc   Is that Possible?

1 answer

1 accepted

0 votes
Accepted answer

You will need to export everything, buy a new subscription, and import it all on the new one.

See https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

Thanks for the answer!   But... yipes!  That's a lot of work and I might drop something on the floor sad

The site and project import is very consistent, I'd wager that you wouldn't have any issues. You could open a support issue with Atlassian for help or you could ask for more help here about the process.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Statuspage

Introducing Statuspage Getting Started guides! First up: What is Statuspage?

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

31 views 2 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you