nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Zephyr data storage

Iynapurapu Sayikiran

Hello , We are in process of JIRA migration , Please let us know where the zephyr data will store , is it is on JIRA database side or Vendor database.

Regards

Accepted answers

All comments

Dario B

Hi @Iynapurapu Sayikiran ,

This question has been labeled for Jira Cloud, however I am not sure where you are migrating from.

Therefore, in order to answer your question:

In Jira Cloud the add-on data is stored on vendor DB (Zephyr). In case of a Cloud to Cloud migration this is usually quite smooth: you need to open a support case with Zephyr and Atlassian so that the data associated to the old instance will be re-associated to the new one
In Jira Server the add-on data is stored in Jira DB and this can be a problem in case of Server to Cloud migrations. In that case, one option might be to use Zephyr for Jira but there might also be other options I am not aware of.

In any case, I would advise to get in touch with Zephyr as well as Atlassian Support by using the following links so that they provide the best practices and assist in case anything goes wrong:

For further details

Let me know if this helps.

Cheers,
Dario

Iynapurapu Sayikiran

Hi Dario,

Thank you so much for your advise, We are in process of merging two cloud instances. As per Atlassian suggestion, we have pulled both instances on to a server and finished merge process and restore data to new cloud instance ( we are unable to pull Zephyr data from cloud instance and it was true that cloud to server or cloud to cloud , the data won't be migrated).

Hence we are thinking that of that if we any probability via back end and pull Zephyr data to new cloud instance. Because of this we trigger the question. Any way we would check with Zephyr on connect Zephyr db with data to new cloud instance. Out of 2 cloud instances we have high volume of data for one instance if we get that Zephyr db as it is and able to connect to our new cloud instances then we are good. Also we are testing phase at this moment. I will share any further updates as soon as I received from Zephyr