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Why users are not getting permissions if they are part of a group which is part of a Project Role that is granted for particular edition?

Users are not being granted with permissions of a Project Role, even though they are included in groups which are contained into Project Role

2 answers

0 votes
Ignacio Pulgar Community Champion Oct 20, 2016

Hi Antonio,

I'd suggest to use the Permission Helper:

  1. Enter the detailed view of an issue where one of the users should have Edit Issue permission.
  2. Click on the button Admin > Permission Helper.
  3. Select one of the affected users and the permission Edit Issues, and click on Submit.

You will get a detailed analysis on why the user lack the permission on that issue, which is usually generalizable to what it's happening in the whole project.

Regards

Did you check the permission scheme? 

Yes, I did.

Although permissions were granted to a particular Project Role, it looks like those permits are not being assigned to the users of groups inside.

I mean, I have only groups inside de Project Role, but those groups contain the users.

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