Why users are not getting permissions if they are part of a group which is part of a Project Role that is granted for particular edition?

Users are not being granted with permissions of a Project Role, even though they are included in groups which are contained into Project Role

2 answers

0 vote

Hi Antonio,

I'd suggest to use the Permission Helper:

  1. Enter the detailed view of an issue where one of the users should have Edit Issue permission.
  2. Click on the button Admin > Permission Helper.
  3. Select one of the affected users and the permission Edit Issues, and click on Submit.

You will get a detailed analysis on why the user lack the permission on that issue, which is usually generalizable to what it's happening in the whole project.

Regards

Did you check the permission scheme? 

Yes, I did.

Although permissions were granted to a particular Project Role, it looks like those permits are not being assigned to the users of groups inside.

I mean, I have only groups inside de Project Role, but those groups contain the users.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

70 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you