Why are we getting Zendesk error message

We are getting the attached zendesk error message. 

 

  1. Why are we getting this.
  2. Is it mandatory to maintain an account with Zendesk.
  3. If Yes, I see that zendesk is also charging us, Is it possible to continue without charging or cut zendesk.
  4. If we cut zendesk will it affect our data.

 

3 answers

1 accepted

This widget could not be displayed.

There's no error message here.

I'd take a look at JIRA Service Desk if you are thinking of moving off Zendesk

Hi,

 

I am talking about the red message from zendesk. let me know about this...

Can this be removed without disturbing any of my data and current structure....

 

Zendesk Account.png

You can uninstall the Zendesk add-on and it will only stop displaying Zendesk related data.

Hi,

Yes, we are ready to do it.

Kindly let us know how to uninstall zendesk account.

This widget could not be displayed.

Its just that we dont want to appear in the main screen - Can that alone be done from your end....

 

This widget could not be displayed.

Thanks,

 

We got the details...

Closing this chat.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published yesterday in Marketplace Apps

The 7 hacks of highly successful automation

...there's anything I've learnt from working, it's that people are lazy! No offense to anyone reading this, but it's true and we can all admit it. The easier you make something for someone, the more...

130 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you