Why are we getting Zendesk error message

We are getting the attached zendesk error message. 

 

  1. Why are we getting this.
  2. Is it mandatory to maintain an account with Zendesk.
  3. If Yes, I see that zendesk is also charging us, Is it possible to continue without charging or cut zendesk.
  4. If we cut zendesk will it affect our data.

 

3 answers

1 accepted

0 vote

There's no error message here.

I'd take a look at JIRA Service Desk if you are thinking of moving off Zendesk

Hi,

 

I am talking about the red message from zendesk. let me know about this...

Can this be removed without disturbing any of my data and current structure....

 

Zendesk Account.png

You can uninstall the Zendesk add-on and it will only stop displaying Zendesk related data.

Hi,

Yes, we are ready to do it.

Kindly let us know how to uninstall zendesk account.

Its just that we dont want to appear in the main screen - Can that alone be done from your end....

 

Thanks,

 

We got the details...

Closing this chat.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted 3 hours ago in Confluence

Calling all marketing teams who use Confluence - we want to hear from you!

Hi Community! me again 🙂 If you’re a marketing team using Confluence, we want to hear your story! How did you start using Confluence? What are your use cases? What have been some of the benefits?...

24 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you