I'm a paying customer for JIRA on cloud and starting from last friday I'm unable to insert new issues in my JIRA because I'm getting this error "Raised during: Raised during is required."
Can someone tel me how can I solve this issue that is blocking me from inserting new issues?
Thank a lot for the kind support
Since it's a cloud instance thus your best bet is to contact Cloud Support team from Atlassian, but from the error it seems that "Raised during" is a mandatory field in field configuration but missing from the Screen definition thus you are not able to create any issue as it's mandatory but not visible on creation screen of the issue.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot