Raised during: Raised during is required.


I'm a paying customer for JIRA on cloud and starting from last friday I'm unable to insert new issues in my JIRA because I'm getting this error "Raised during: Raised during is required."

Can someone tel me how can I solve this issue that is blocking me from inserting new issues?

Thank a lot for the kind support


1 answer

0 votes
Tarun Sapra Community Champion Feb 13, 2017

Since it's a cloud instance thus your best bet is to contact Cloud Support team from Atlassian, but from the error it seems that "Raised during" is a mandatory field in field configuration but missing from the Screen definition thus you are not able to create any issue as it's mandatory but not visible on creation screen of the issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

1,047 views 7 7
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you