I lost all my issues, backlogs, and sprints

I logged into JIRA after few months only to notice that i've lost all my backlogs and sprints.  After logging in JIRA notified that my project went into sleep and it has to wake up my project.  However after that process was done I've lost all my items.  Is there a way to retrieve those back as well as my backlogs and sprints?

2 answers

1 vote
  1. Do you have the backup?
  2. No backup?

There might be some workarounds, but this is what I know so far.

Hope this helps. 

JIRA cloud or Jira-core? If it's a cloud instance we are talking about, you are better off talking to support.atlassian.com as you (or we) don't have any insight in what can have happened or even troubleshoot it. If it's indeed your own hosted environment, some logs could provide more insight in what is breaking.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

59 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you